Privacy Policy
Effective Date: August 3, 2026
Elkhart County Roofing (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.
By using our website, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Mobile phone number
- Mailing or service address
- Information submitted through contact forms
- Photos or documents you upload
- Any additional information you voluntarily provide when requesting our services
We may also automatically collect certain non-personal information, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of access
- Referring website
How We Use Your Information
We use your information to:
- Respond to inquiries
- Schedule appointments
- Provide roofing services
- Send estimates
- Send invoices
- Provide customer support
- Communicate project updates
- Improve our website and services
- Maintain business records
- Comply with applicable laws
SMS Communications
If you provide your mobile phone number and expressly consent to receive SMS messages from Elkhart County Roofing, you may receive text messages regarding:
- Appointment scheduling and reminders
- Roofing estimates
- Project updates
- Customer support
- Invoice notifications
- Follow-up communications regarding your service request
- Promotional or marketing messages (only if you have specifically opted in)
Message frequency may vary.
Message and data rates may apply.
Reply STOP at any time to opt out.
Reply HELP for assistance.
Your consent to receive SMS messages is not a condition of purchasing any goods or services.
Cookies and Tracking Technologies
We may use cookies and similar technologies to improve website functionality, analyze website traffic, and enhance your browsing experience.
Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share information with trusted third-party service providers that help us operate our business, including website hosting, payment processing, CRM software, analytics, email communications, and SMS delivery.
These providers may only use your information as necessary to perform services on our behalf.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and service providers necessary to deliver the SMS service.
We may disclose information when required by law or to protect our legal rights.
Communications
We may contact you by email, telephone, or SMS text message to provide estimates, schedule appointments, send project updates, respond to your inquiries, provide customer support, or otherwise provide the services you request.
If you have separately opted in, we may also send promotional communications.
Message frequency may vary.
Message and data rates may apply.
Reply STOP to opt out.
Reply HELP for assistance.
Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your information, no method of electronic transmission or storage is completely secure.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Update your information
- Delete your information where permitted by law
- Withdraw consent for SMS communications by replying STOP
- Unsubscribe from marketing communications
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes become effective immediately upon posting to this website.
Contact Us
Elkhart County Roofing
Website: https://elkhartcountyroofing.com
Email: ben@elkhartcountyroofing.com
Phone: (260) 502-1313
